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You can place an order directly via this website by adding an item to your shopping basket at any time. Alternatively, you can place an order by telephone by calling us directly on 0800 840 1992 where our highly knowledgeable, UK based sales team will be more than happy to advise and assist you in making a purchase.
You can order via this website at any time. Our website is designed to be easy to use on any web-enabled device from desktop computers to smartphones and tablets.If you would like advice from one of our friendly UK based sales team members, you can call them directly on 0800 840 1992 Mon-Friday 8:30am - 6:00pm. Our team is regularly trained directly by the manufacturers to ensure that our product knowledge is always the best around.
No. Our prices and services are the same on the website as they are over the telephone, so all you need to do is choose your preferred method to place your order.Our prices are constantly reviewed and checked against our competitors so we recommend that you check our website for the latest offers and pricing.
We accept payment via most major credit and debit cards including Visa, MasterCard, Maestro, Switch, Delta, Visa Debit and American Express (there is a 1.5% processing charge for American Express payments only).BACS and CHAPS payments are also accepted, details of which will be offered at the time of ordering.For complete peace of mind we also offer PayPal and Amazon Payments options, whereby you can use your existing Amazon account to order goods from Printerland.Accounts are available for Government Bodies and Educational Establishments. Details of this can be requested by calling us directly on 0800 840 1992. All products remain the property of Printerland.co.uk until payment has been received in full.
Yes. Paypal is available for online orders at no extra cost to you. Simply select PayPal as the payment method from the basket or checkout area of this website when placing your order.
Our Website uses the very latest encryption technologies to ensure that any data you pass through to us is kept secure from the first to the last point of entry. We hold no credit card information on our servers.If you would still rather not pay online, simply telephone our call centre on 0800 840 1992 and one of our sales team will be happy to process your order by telephone using your preferred payment method.
Should for any reason you wish to cancel an order please contact our customer services team on 0800 840 1992 or email
[email protected] at your earliest opportunity.If you cancel your order your payment card will be refunded in full. The refund will be completed within 24 hours, however this may take up to 5-7 working days to appear on your statement dependent on your card issuer.
Free next business day delivery is available on all printers and orders over £125.00 + VAT on the UK mainland.Delivery for orders under £125 + VAT which are not applicable for free next business day delivery is charged at £6.50 + VAT on the UK mainland.We also deliver to the Channel Islands, Scottish Islands, Isle of Man, Northern Ireland and Eire. For our delivery charges please click the following link:
Delivery Charges Free next business day delivery is available on all orders over £125.00 + VAT on the UK mainland. Most items are shipped to you via ‘Next Working Day’ courier service. The cut-off for next working day delivery is 4:30pm.In the event of an item not being available via this service, we will endeavour to contact you at the earliest opportunity.We also deliver to the Channel Islands, Scottish Islands, Isle of Man, Northern Ireland and Eire. Areas such as the Scottish Highlands or where a body of water is crossed are subject to a 2-3 working day delivery time. Please note: orders placed after 4:30pm on Friday will not begin to be processed until the following Monday, for delivery on the Tuesday.
We can deliver any of our items to any address on the UK Mainland via next day courier service.Delivery to the Republic of Ireland, Northern Ireland, the Channel Islands and the Isle of Man is also available, charges and time estimates will be calculated during or shortly after your order has been placed.
Tracking details for your order will be emailed to you on the morning of dispatch.You will then be able to track your order directly via the courier service.If you do not receive your order tracking information as expected, you can call our customer services team on 0800 840 1992 who will be able to provide further information on your delivery times.
You can track the progress of your order and retrieve tracking information by entering your order number and delivery post-code on our
Order Tracking page.
If within 7 working days starting the day after delivery of receiving the goods you wish to return them and cancel your order, you should call our Customer Services Department on 0800 840 1992 and you must confirm your request in writing or another durable medium including letter, fax or email. Our email address is
[email protected]. We aim to respond to all email enquiries within 24 hours. A phone call only is not enough. We can only accept the return of goods providing the goods are complete with all relevant packaging in an unused condition or in the condition in which they were received. A full refund will be given as soon as possible or within 30 days. However, business users will be charged an administration charge of 20% and the original carriage charge. You are responsible for the return carriage and insurance of the goods back to ourselves.For business users the return of goods is entirely at our discretion.
In most cases a call to the manufacturer will resolve any technical issues you may have with the goods, you may be offered a replacement or repair under the terms of your warranty.
If you wish to return faulty goods for a refund or replacement you must first call our Customer services Department on 0800 995 1992 to discuss your request. More information about eligibility and condtions of returns can be found on our
Terms & Conditions page
The manufacturers will supply a warranty in addition to your rights under the Sales of Goods Act. In most cases you’ll receive a 1 year warranty covering all parts and labour, or in some instances, it may be extended up to 3 or even 5 years by the manufacturer. You may need to register to qualify for these promotions – please check the product details on this website or with one of our team.
The manufacturers will supply a warranty in addition to your rights under the Sales of Goods Act. In most cases you’ll receive a 1 year warranty covering all parts and labour, or in some instances, it may be extended up to 3 or even 5 years by the manufacturer. You may need to register to qualify for these promotions – please check the product details on this website or with one of our team.
In most cases a call to the manufacturer on the relevant number below will resolve any technical issues you may have with the goods, you may be offered a replacement or repair under the terms of your warranty.
If you continue to experience technical issues with your printer, we may be able to provide additional support and our customer service team will happily help in any way they can.
You can click on the following link if our customer service team have arranged to provide remote support
