Farley Road Medical Practice - Case Study
Challenge:
Farley Road Medical Practice needed a cost effective solution for scanning patient information directly into Docman which will read the documents and allocate to the correct patient records in EMIS web.
Solution:
Brother’s ADS-2100 2-sided desktop scanner is the perfect solution, connected to Docman, to digitise, share and archive documentation quickly and effectively.
Benefit:
Farley Road Medical Practice scan every piece of patient documentation into Docman and EMIS web so it is immediately accessible to everyone, saving time and money and helping to improve patient care.
Overview of customer and their challenges
Farley Road Medical Practice is a busy GP practice across two sites and supporting 11,500 patients with 7 GPs, 5 nurses and 1 healthcare assistant.
They were already using a desktop scanner to scan patient documentation but were happy to trial Brother’s ADS-2100 to see if they could improve efficiency by sharing documentation across the clinics and reducing costs. Any scanning solution had to work seamlessly with Docman version 7, the comprehensive electronic document management system that benefits over 5,500 GP practices working seamlessly with the practices clinical system.
Any scanning solution had to work seamlessly with Docman version 7 and the practices clinical system EMIS web. Docman is the comprehensive electronic document managememt system that benefits over 5,500 GP practices, that works by reading all of the scanned documents and saving them to patient’s records.
Solution
Brother’s ADS-2100 desktop scanner is designed to digitise, share and archive documents quickly and efficiently. With high speed scans of 24ppm, 50 sheet automatic document feeder and ‘One Touch’ operation, it will make light work of most archiving projects. It also works seamlessly with most clinical software systems.
Conclusion
Farley Road Medical Practice, has to deal with a vast amount of patient paperwork, from discharge letters, outpatient letters, prescriptions, hand written requests, and hospital documentation.
Tracy Keogh, Practice Manager at Farley Road Medical Practice says, “Dealing with the paperwork we receive was a massive problem for us before we started scanning. 70% of the communication we receive from hospitals still arrives by post. Letters can go missing and get passed around departments, proving an ineffecient way of working. Now everything is scanned the moment it comes in. If it has a patients name on it, it’s scanned and saved immediately through Docman (version 7) into our clinical software, EMIS web to the patient’s electronic files. It means that information can be available to the practice through the Docman system andelectronically work flowed across departments. It speeds up our entire administration process and ensures that doctors have all the information they need at their fingertips.”
Staff at Farley Road Medical Practice have found Brother’sADS-2100 easy to use and it is now an integral part of their daily workflow. Tracy Keogh continues, “There are so many benefits using Brother’s scanning machine. Every piece of documentation is now securely stored for doctors, nurses and admin staff to see immediately. It can then be shared across sites or forward for action and we no longer have to rely on illegible handwritten messages. The whole process is efficient, speeding up patient diagnosis and waiting times.”
